Introduction
At Personalized Morocco Tours, we value your privacy and the trust you place in us when you contact us, request a quote, book a private Morocco tour, or use our website.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it. By using our website and services, you agree to the terms described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide when contacting us, submitting a tour request, booking a trip, or communicating with our team.
- Your name and contact details, including email address and phone or WhatsApp number.
- Your travel dates, pickup location, group size, preferred destinations, and itinerary requests.
- Hotel, riad, airport, or transfer information needed to organize your Morocco tour.
- Messages, questions, special requests, and other details you send to us.
How We Use Your Information
We use your information only for travel planning, customer support, and booking-related purposes.
- To prepare personalized Morocco private tours, Sahara Desert trips, day trips, and custom itineraries.
- To reply to your questions, confirm availability, and send booking details.
- To arrange transport, accommodation, guides, pickup details, and travel services.
- To provide customer support before, during, and after your Morocco tour.
Sharing Your Information
We do not sell your personal information. We may share only the necessary details with trusted service providers when needed to organize your trip.
This may include hotels, riads, desert camps, drivers, guides, or local travel partners involved in your itinerary. We only share information that is necessary to provide the requested service.
Payments & Booking Security
Payment information may be processed through secure third-party payment providers such as PayPal, card payment processors, or bank transfer services.
We do not store full credit card details on our website. Any payment information is handled according to the security practices of the payment provider used.
Cookies & Website Data
Our website may use cookies or basic analytics tools to improve your browsing experience, understand website performance, and help us improve our services.
You can disable cookies in your browser settings, but some website features may not work correctly if cookies are disabled.
Data Protection
We take reasonable measures to protect your information against unauthorized access, misuse, loss, or disclosure.
However, no online method of transmission or storage is completely secure. We work to protect your data, but we cannot guarantee absolute security.
Data Retention
We keep your personal information only as long as necessary to provide our services, manage bookings, respond to requests, meet legal obligations, and maintain business records.
You may contact us to request the removal or correction of your personal information where applicable.
Your Rights
You may contact us at any time to ask about the personal information we hold about you or request an update, correction, or deletion of your information.
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information when possible.
- Request that we stop using your information for certain purposes.
Third-Party Links
Our website may contain links to third-party websites, such as payment providers, social media pages, or partner websites.
We are not responsible for the privacy practices, content, or security of external websites. Please review their privacy policies before providing personal information.
Children’s Privacy
Our services are intended for travelers and families planning tours. We do not knowingly collect personal information from children without consent from a parent or legal guardian.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our website, services, or legal requirements.
Any updates will be posted on this page. We recommend reviewing this page periodically.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us:
Email: info@personalized-morocco-tours.com
Phone / WhatsApp: +212 661-769561
Address: Morocco, Marrakech